Frequently Asked Questions

WILL POSITIVE COVID-19 ANTIBODY RESULTS BE REPORTED TO LOCAL AND STATE HEALTH DEPARTMENTS?

Yes, CWC will report positive COVID-19 results to the appropriate public health departments in accordance with applicable requirements.

WHAT IF I TEST POSITIVE FOR COVID-19 ANTIBODIES?

At some point, you were likely infected or an asymptomatic carrier of COVID-19.  Positive results may also be a result of a past or present infection with non-SARS-CoV-2 coronavirus strains, such as coronavirus HKU1, NL63, OC43, or 229E.  Based on recently released COVID-19 findings, this could mean you are possibly immune to this season’s COVID-19 strand.  Continue to practice safe hygiene habits and follow local rules and federal guidelines.

What types of COVID-19 tests are conducted at COVID Testing Stations?

COVID Testing Stations are offering two types of tests.

 

Diagnostic tests indicate a current infection of the SARS-CoV-2 virus that causes COVID-19 whether or not the patient is exhibiting symptoms.

 

Antibody tests indicate if the antibodies for COVID-19 are present from a previous infection. We do not know yet if having antibodies to the virus can protect someone from getting infected with the virus again, or how long that protection might last.

 

Testing is conducted by trained personnel from a Centers for Disease Control high complexity CLIA-certified lab. This includes sample collection, processing and result reporting to the patients.

Should I be tested?

If you are currently experiencing COVID-19 symptoms (fever, cough, shortness of breath, etc.), you are a candidate for the COVID-19 diagnostic test.

 

If you believe you have been exposed to COVID-19 or have had symptoms in the past, you may be a good candidate for the antibody test. You must be asymptomatic (free of symptoms) for at least seven (7) days prior to antibody testing.

Do I need a physician referral?

No, you do not need a physician referral to receive a diagnostic or antibody test at COVID Testing Station.

Steps to get tested

Select Test

Sign Documents

Schedule Test

How fast do I get my test results?

You will receive results from our CLIA-certified lab within 1–2 business days of testing. These will be sent to you via an encrypted, HIPAA compliant email. For example, if you get tested on a Tuesday, the first business day is Wednesday and the second business day is 11:59pm Thursday. If you have not received results by 11:59pm Thursday, you can call email our office first thing Friday morning.  Email can be sent to results@covidtestingstation.com.  With the email please include:

  • Name of person tested

  • Date of test

  • Order #

  • Detailed questions

Note: For Friday and Saturday testing, the first business day is the Monday after the test and results would be available by 11:59pm Tuesday.

How do I get my employees or group tested? 

 

We offer multiple convenient options for Corporate and Group Testing.  Please call (210) 201-6336 or email corporate@covidtestingstation.com for a tailored solution that meets your needs. 

What types of COVID-19 tests are offered?

 

For full peace of mind, COVID Testing Station offers FDA compliant Antibody AND Diagnostic Tests.  Each of our tests are available at our drive-thru or your business.

An Antibody test is conducted with a finger prick, and tells you if you have previously been exposed to COVID-19.  The Diagnostic Test is collected with a nasal swab, and lets you know if you are currently infected with COVID-19. 

 

To best understand your level of exposure, we recommend getting BOTH tests, and offer a Combo Test Package for your convenience. 

What forms of payment do you accept? 

Currently, we accept both Credit and Debit cards. 

While COVID Testing Station is not currently accepting insurance, we will provide a receipt for tests to be submitted to insurance companies for reimbursement. All insurance companies vary, and you will need to reach out to them about your potential reimbursement. 

Do you offer refunds on  COVID-19 tests?

Due to COVID-19 testing demand, ALL TEST PURCHASES ARE FINAL.

What do I need to do to get tested? 

 

Prior to getting tested, you must choose your test and sign your Patient Authorization Documents.  You can make an appointment at our drive-thru, as well as schedule time for a home or office visit. You do NOT need a physician referral or symptoms to receive a diagnostic or antibody test at COVID Testing Station.

I want to get tested, now what? 

 

Please follow the 3 steps below: 

  1. Choose and pay for your test(s)

  2. Sign your Patient Authorization Documents

  3. Book your time or just drive up!

Do I need an appointment?

 

Appointments are preferred, and we also accept drive up testing.  To book an appointment, please choose your test on our Drive-thru Testing Page.

Who collects the samples?

 

COVID Testing Station has ​certified medical technicians on staff who wear personal protection equipment (PPE) and are trained in low contact sample collection techniques.

What is the Diagnostic Test? 

 

The diagnostic PCR test used by COVID Testing Station is a nasal swab test that is designed to determine the presence of the COVID-19 virus. Polymerase chain reaction testing, better known as PCR, starts with a nasopharyngeal swab, or a swab that goes up the nose far back into the throat. This swab collects mucous, saliva, bits of cells and—if present—viral RNA, or COVID-19.

 

What is the Antibody Test?

 

The antibody test used by COVID Testing Station is a blood test that is designed to detect immune proteins called antibodies, which may indicate that your body has been exposed to COVID-19 (also known as coronavirus or SARS-CoV-2).  

 

This test is best for people who believe they may have been exposed to COVID-19 previously or had symptoms in the past (fever, cough, shortness of breath, etc.). 

 

This antibody test determines two types of antibodies. 

  1. Immunoglobulin M (IgM) – This is the first antibody the body makes when it is fighting a new infection.  

  2. Immunoglobulin G (IgG) – These antibodies remain in the blood after an infection has passed.

 

For more information, visit the CDC website.

© 2020 COVID Testing Station

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Due to COVID-19 testing demands, ALL TEST PURCHASES ARE FINAL.